Mi Voz
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Spanish Medical Interpreting

Your voice.
Their care.

Serving Walnut Creek

Every patient deserves to be fully heard. Mi Voz provides certified, HIPAA-compliant Spanish interpreting for healthcare providers — in-person, video, and phone.

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Who We Serve

For Clinics, FQHCs & Nonprofits

Certified. Compliant.
Community-focused.

Certified, HIPAA-compliant Spanish interpreting built for independent clinics, community health centers, and behavioral health programs. One dedicated interpreter who learns your practice and shows up prepared — every time.

  • → HIPAA-compliant & CMI certified
  • → In-person, video & phone available
  • → Nonprofit- and FQHC-friendly rates
  • → One dedicated interpreter — continuity of care
Learn More →

For Patients & Families

You deserve to
be understood.

Being sick is hard enough. Not being understood makes it harder. Mi Voz ensures Spanish-speaking patients can ask questions, understand diagnoses, and make informed decisions about their own care.

  • → Compassionate, patient-centered
  • → Medical terminology you can trust
  • → A voice when you need one most
  • → In-person & remote interpreting available
Find Support →

Specialty Focus

Behavioral health interpreting
done with care.

Mental health and behavioral health sessions demand more than language fluency. They require emotional sensitivity, trauma-informed presence, and the ability to convey nuance — tone, affect, hesitation — not just words.

Michelle's primary focus is behavioral health interpreting. She brings specialized experience supporting Spanish-speaking patients in therapy, psychiatry, substance use treatment, and crisis settings — where accurate, compassionate communication can make a profound difference.

She understands the cultural context that shapes how patients describe their mental health, and she knows how to hold space for difficult conversations with professionalism and care.

Book a Behavioral Health Session →
🧠

Therapy & Counseling

Individual, group, and family therapy sessions — where trust, nuance, and emotional accuracy are everything.

💊

Psychiatry & Medication Management

Psychiatric evaluations, medication consultations, and follow-up appointments.

🌿

Substance Use & Recovery

Intake assessments, treatment planning, and support group facilitation for Spanish-speaking patients.

🆘

Crisis Intervention

Sensitive, accurate support during crisis evaluations, safety planning, and emergency mental health situations.

🏥

Service 01

In-Person Interpreting

In-person interpreting at your clinic, hospital, exam room, or office. The gold standard for sensitive appointments — surgeries, diagnoses, informed consent, and mental health visits where human presence makes all the difference.

Michelle arrives prepared, professional, and ready to help your team deliver exceptional care to Spanish-speaking patients.

Book In-Person Interpreting →

Best For

  • Therapy, psychiatry & counseling
  • Crisis intervention & safety planning
  • Substance use & recovery programs
  • Informed consent discussions
  • Complex medical consultations
  • Pediatric visits with families

Best For

  • Telehealth behavioral health sessions
  • Virtual therapy & psychiatry visits
  • Multi-site healthcare systems
  • Follow-up consultations
  • Specialist referral calls
  • Remote patient monitoring
🎥

Service 02

Video Remote Interpreting

High-quality VRI via your preferred video platform — Zoom, Teams, Doxy.me, or any telehealth system. Visual connection matters, and VRI preserves the human element of remote care.

Perfect for healthcare systems with multiple locations or practices that have shifted to hybrid care models.

Schedule Video →
📞

Service 03

Phone Interpreting

Fast, accessible phone interpreting for situations when immediacy matters most. Ideal for urgent questions, triage situations, or when video access isn't available.

Schedule in advance for planned calls, or discuss on-demand availability for your organization's needs.

Learn More →

Best For

  • Urgent clinical situations
  • Prescription & follow-up calls
  • Appointment reminders
  • Insurance pre-authorization
  • Quick triage questions
  • After-hours access

Best For

  • Informed consent forms
  • Discharge instructions
  • Patient intake documents
  • Medical records
  • Educational materials
  • HIPAA notices & policies
📄

Service 04

Document Translation

Accurate, medically precise Spanish translation of written materials. From consent forms to discharge instructions, every word is translated with the care and accuracy patients deserve.

Timely turnaround for healthcare organizations that need reliable, consistent Spanish documentation.

Request Translation →

Where We Serve

Local presence. Nationwide reach.

Mi Voz provides in-person interpreting throughout the Diablo Valley and Bay Area — and serves providers anywhere in the US via video and phone.

In-Person Service Area

Diablo Valley & Bay Area

Available in-person at clinics, hospitals, and offices throughout the Bay Area.

Walnut CreekConcordPleasant HillMartinezAntiochBrentwoodPittsburgOaklandBerkeley

Remote Service — VRI & OPI

Nationwide Availability

Video and phone interpreting available anywhere in the US.

All 50 States

Why Mi Voz

Certified expertise with a community mission

13+

Years of Professional Experience

Over a decade of certified interpreting — including work with UCSF Health, John Muir Health, Kaiser Permanente, and community nonprofits across the Bay Area.

CMI

Certified Medical Interpreter

Nationally certified with deep expertise in behavioral health, medical terminology, and HIPAA-compliant practice.

01

One Dedicated Interpreter

Continuity of care. Your organization works with the same interpreter who learns the rhythms of your practice — building trust with patients over time.

02

Mission-Driven

Michelle believes every patient deserves a voice. That purpose shows up in every single session — for patients and providers alike.

About Michelle

Giving patients
their voice back.

"Mi Voz" means "My Voice." It's the voice Michelle lends to patients who can't advocate for themselves — a bridge between who they are and the care they deserve.

With over 13 years of experience, Michelle has worked with UCSF Health, John Muir Health, Kaiser Permanente, and community nonprofits across the Bay Area — with a specialty focus in behavioral health interpreting.

Meet Michelle →
Michelle, Certified Medical Interpreter and founder of Mi Voz Interpreting

Client Voices

What healthcare providers are saying

"

Michelle is the ultimate professional. She brings a thoughtful, empathetic approach while maintaining clear boundaries and strong objectivity. She is insightful, curious, and consistently engaged in understanding the clinical and social context of the work.

HP

Healthcare Provider

Specialty Care Program

"

Michelle supports our mission in a meaningful way. She understands the unique pace and challenges of a free clinic and ensures our Spanish-speaking patients receive the same level of care and attention as everyone else.

ND

Nonprofit Clinic Director

Free Clinic Network

"

Michelle is someone we consistently trust with high-acuity and complex encounters. She is reliable, clinically precise, and adapts seamlessly across providers and settings. Her professionalism and judgment make her a strong asset to any care team.

IS

Interpreting Supervisor

Healthcare Organization

Where Michelle Has Worked

UCSF HealthJohn Muir HealthKaiser PermanenteRotaCare Bay Area
"Language should never stand between a patient and their care."

— Michelle, Founder of Mi Voz Interpreting

Ready to work together?

Whether you're a healthcare provider looking for a reliable interpreter or a patient who needs support — Mi Voz is here.

Book a Session Provider Inquiry